Terms and Conditions

Last updated: September 9, 2019. Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using The Flip Side (the “Service”) operated by The Flip Side Audio and Visual Records Recording (“us”, “we”, or “our”). Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service. By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

The United Arab Emirates is our Country of Domicile. The Laws of the United Arab Emirates shall govern the use of the Site and the Terms of Use, without regards to conflict of laws principals. All disputes arising in connection therewith shall be heard only by a court of competent jurisdiction in U.A.E.

  • Customer using the website who are Minor /under the age of 18 shall not transact on or use the website.
  • We will not trade with or provide any services to OFAC and sanctioned countries.
  • Cardholder must retain a copy of transaction records and Merchant policies and rules.
  • THE FLIP SIDE AUDIO & VISUAL RECORDS RECORDING maintains the https://www.flipsidedxb.com/Website (“Site”).
  • “United Arab of Emirates is our country of domicile” and stipulate that the governing law is the local law.”
  • “Visa or MasterCard debit and credit cards in AED will be accepted for payment”
  • “We will not trade with or provide any services to OFAC and sanctioned countries”
  • “Customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website”
  • “Cardholder must retain a copy of transaction records and Merchant policies and rules”

“User is responsible for maintaining the confidentiality of his account”

Refunds Returns and Cancellations:

The Flipside doesn’t accept order returns, cancellation and refunds. Unless the product is damaged otherwise once paid by the customer and received, the sale would be final.

In case of refund (product is damaged):

Refunds will be done only through the Original Mode of Payment.

Delivery and Shipping policy:

·  The Flipside is only delivering within the United Arab Emirates at the moment. 

. Orders will be processed from the store and delivered within 2 working days.

· We deliver through a local courier: Remal Delivery.

Delivery charge is a flat rate of 20 aed. Free for orders above 500 aed.

Contact Us:

  • info@flipsidedxb.com
  • 042216830

The Flip Side:

Your contracting partner is The Flip Side Audio and Visual Records Recording a sole-establishment in Dubai with the address of Alserkal Avenue, Unit 71 Al Quoz 1, Street 8. Dubai United Arab Emirates Trade License number: 772211.

By using this website, you enter an agreement with The Flip Side Audio and Visual Records Recording the e-commerce platform based in UAE, providing online products related to Fashion, Streetwear and sneakers/shoes and not limited to these only.


By using the site, you acknowledge that you have read and that you agree to abide by the terms, including the privacy policy incorporated herein by reference. If at any time you no longer agree to be bound by these terms, you should immediately ceases use of this site.

To the maximum extent permitted by law, The Flip Side disclaims all such representations and warranties, including but not limited to warranties of merchantability and fitness for a particular purpose – some jurisdictions do not allow the exclusion of implied warranties in certain circumstances, so the above exclusion may not apply to you. In addition, The Flip Side does not represent or warrant that the information or merchandise provided through this site is accurate, complete or current.

Products, price and availability information are subject to change at any time without notice.

All our prices are inclusive of the 5% tax (VAT) as per the UAE law.

The Flip Side also assumes no responsibility, and shall not be liable for any damages to, or viruses that may infect, your computer equipment or other property on account of your access to, use of, or browsing in the Site or your downloading of any materials, data, text, images, video, or audio from the Site.

Discounts and offers

The Flip Side reserves the right to cancel any transaction due to unauthorized, altered, fraudulent, or ineligible use of discount. We can cancel or modify a promotion as well in case of any unforeseen problems at any time such as system errors etc.

Please read well our rules and scenarios that go with each promotion, offer or discount.

Promotional offers and discounts do not apply to gift cards, shipping and handling, or taxes.

Discounts will appear upon checkout and it’s one per transaction. Special offers, coupons, or discounts cannot be used in conjunction with other offers unless specifically stated in offer official rules.

Pricing Errors and Changes

We work hard to keep pricing up-to-date and accurate at the time of purchase. In the rare event that a pricing error occurs, we will work to rectify the issue as quickly as possible. If you place an order on an item where there has been a pricing error, you will be notified as soon as we realize the error, which will typically during our fulfillment process. We reserve the right to cancel your order under these circumstances. We are sorry for any inconvenience caused and you will get the full refund in this case.

We will not trade with or provide any services to OFAC and sanctioned countries.

Copyright and proprietary rights

All information, including, without limitation the design of the Site, and all information, text, graphics, images, illustrations, logos, designs, icons, photographs, video clips, and written or other materials software and all HTML, CGI and other codes and scripts in any format used to implement, or featured on, the Site (‘Content’) are the property of The Flip Side, its merchandise suppliers, or its licensors.

The Content of this Site is for personal use only. Permission is granted to electronically copy and to print in hard copy portions of this Site for the sole purpose of placing an order with The Flip Side.

You may not copy, modify, upload, download, transmit, (re)publish, create derivative works from, sell, re-sell or otherwise distribute or exploit any Content from the Site except as expressly permitted by these Terms. Doing so will violate The Flip Side’s copyright.

We spent hours and nights working on the content, item by item. We appreciate your understanding!

All Content on the Site is protected by the United Arab Emirates copyright,

Communications provided by customer

Any communication or material you transmit to the Site by electronic mail or chat, including any data, questions, comments, suggestions, or the like is, and will be treated as, non-confidential and non-proprietary.

Anything you transmit or post may be used by The Flip Side or its affiliates for any purpose, including but not limited to reproduction, disclosure, transmission, publication, broadcast, and posting. Furthermore, The Flip Side is free to use any ideas, concepts, know-how, or techniques contained in any communication you send to the Site for any purpose whatsoever, including but not limited to developing, manufacturing and marketing products using such information. By posting any communication or material on the site, you grant The Flip Side and its affiliates a non-exclusive, royalty-free, perpetual, irrevocable, and fully indispensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such reviews and comments in an unlimited manner. You also grant The Flip Side and its affiliates and sublicenses the right to use the name that you submit with any review or comment, if any, in connection with such communication.

Links to third party sites

Our Service may contain links to third party web sites or services that are not owned or controlled by The Flip Side. The Flip Side has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party web sites or services. You further acknowledge and agree that The Flip Side shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or game or services. We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.


The Flip Side does not guarantee, warrant or endorse any product or service not manufactured or performed by The Flip Side, nor do we have any liability or responsibility for the quality or performance of any product or service not manufactured or performed by The Flip Side. You hereby agree to supervise usage by, and be responsible for the actions of, any minors who use your computer to access The Flip Side.

Customer using the website who are Minor /under the age of 18 shall not transact on or use the website.

Order Acceptance

The receipt of an e-mail order confirmation does not constitute the acceptance of an order or a confirmation of an offer to sell. The Flip Side reserves the right, without prior notification, to limit the order quantity on any item and/or refuse service to any customer. Verification of information may be required prior to the acceptance of any order.

  • Cardholder must retain a copy of transaction records and Merchant policies and rules.
  • Visa and Master Card in AED will be accepted for payment.

Customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website.


The Flip Side agrees to adhere to all applicable United Arab Emirates laws, statutes, and regulations relating to the collection and use of personal information from Site visitors.
THE FLIP SIDE AUDIO & VISUAL RECORDS RECORDING maintains the website http://flipsidedxb.com

“User is responsible for maintaining the confidentiality of his account”.


You agree to defend, indemnify and hold The Flip Side harmless and against any and all claims, damages, costs and expenses, including attorneys’ fees, arising from or related to your use of the Site.


We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.